Privacy Statement Hotbath Ltd.
Hotbath Ltd. is aware that the appropriate processing of personal data is an indispensable aspect of the right to privacy. To safeguard this right, you can check what happens with your personal data in this statement. Naturally, the administrative practices of Hotbath Ltd. are in accordance with the General Data Protection Regulation (GDPR).
This privacy statement is structured as follows:
1. What personal data do we process?
- Does Hotbath Ltd. also process particular personal details?
- What is the purpose for which we process your personal data?
- How do we protect your privacy?
- How long do we store your personal data?
- Sharing personal data with third parties
- Your right to privacy
- Using cookies.
- Contact details
- Amendments in our privacy statement
1. What personal data do we process?
Hotbath Ltd. can process personal data as a consequence of you availing of our services and/or because you have provided the data to us by completing a contact form. Through availing of these services, you agree to the processing of your personal data. Hotbath Ltd. can process these and other personal details of yours:
- First and last name
- Telephone number
- Email address
- Payment details
- IP address
- Social media
2. Does Hotbath Ltd. also process particular personal details?
Certain personal data is sensitive: for example, details concerning health, religion, criminal history or country of birth. Hotbath Ltd. does not process any particular personal data as a controller.
3. What is the purpose for which we process your personal data?
Hotbath Ltd. processes your personal data for the execution of service order(s) or to deliver goods and/or services. When requesting a service, the person making the request provides the necessary details so that the service request can be handled correctly. The objective is to be able to provide proper service to the person making the request. Hotbath Ltd. processes your data further for the following purposes:
- For the execution of an agreement made with you;
- To inform you about (any changes in) our products and services;
- To process and settle payments;
- To deliver goods and services to your address;
- To personalise our services to your preferences;
- To optimise our services;
- Alegal obligation to keep certain data up-to-date.
4. How do we protect your privacy?
We take the protection of your information seriously and take appropriate measures to combat misuse, loss, unauthorised access, unwanted publication and unlawful changes. This is why our systems and programs are secured. We have procedures to ensure unauthorised persons cannot access your data. In addition, all of our employees are required to maintain confidentiality. Should you suspect your data is being misused, please contact us. Our contact details are included in point 9.
5. How long do we store your personal data?
We store personal data carefully and do not keep it for longer than is necessary for the realisation of the purposes for which it was shared with us. Naturally, we comply with the statutory retention periods.
6. Sharing personal data with third parties
We only share your personal data with third parties if this is necessary for the execution of an agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data as part of our order to ensure the same level of security and confidentiality of your data.
7. Your right to privacy
If you wish to know whether all the personal data that Hotbath Ltd. has in its possession are correct, then you can ask us to send you an overview of those data. If you believe any details are incorrect, incomplete or redundant, you can ask us to change, supplement or remove them as appropriate. You can send us your request for inspection, correction or removal via the contact information in point 9. We will react to your request as soon as possible, but in any case, within 4 weeks.
In addition, you are entitled to submit a complaint to the national supervisory body, the Dutch Data Protection Authority. You can do this on the ‘Authoriteit Persoonsgegevens’ website.
8. Using cookies
Hotbath Ltd. uses:
Cookies are small files with information that includes your Internet browsing behaviour stored in your computer, table or smartphone browser when you first visit our website. There are three types of cookies; these are “functional cookies”, “analytics”, and “tracking cookies”.
cookies ensure that the website works as it should and also retain your preferred settings, for example. In addition, we collect statistics (analytics) from the users of our website. We use this information to continuously improve our website. Finally, we also place cookies that track your browsing behaviour (tracking cookies) so that we can provide customised content and advertising. We inform you of these cookies when you first visit our website, and you are given the option to accept or reject them. If you choose not to accept cookies, you might not be able to use our website fully. You can also delete cookies through your browser settings.
9. Contact details
For questions or complaints about the processing of your personal data by Hotbath Ltd, please contact our security officer.
Paul van Moorselaar
T +31 70 – 3994231
10. Amendments in our privacy statement
Hotbath Ltd. retains the right to amend the right to privacy statement. The most up-to-date version is available on our website.